- In Denver, Colorado a blind woman tried to hail a cab. The cab driver insisted that she put her service dog in the trunk of his cab.
- In South Carolina, a woman entered a restaurant, and the owner asked her to sit far away from the other patrons in the back of the restaurant at a less desirable table.
- In New York, a man entered a bus with his service dog and he was ridiculed and harassed by the bus driver because his dog “didn’t have a handle” and she knew it couldn’t be a real service dog.
- In Florida, a young man was denied entrance to a “big box” warehouse store because they “require papers on all service dogs and we keep records”.
Going somewhere with your service dog? Carry with you at all times a card that explains your service dog's rights under the Americans with Disabilities Act. Sharing these cards with anyone who questions your rights will, hopefully, continue the process of educating employees and owners of businesses:"If you are illegally denied access to or otherwise discriminated against in a place of public accommodation because of your service animal, stay calm. Explain that the ADA (or state law if it provides greater protection) protects your right to be accompanied by your service animal in places of public accommodation. If that does not get you admitted, ask to speak to the manager or supervisor. Repeat the explanation. If you are still not admitted, you can politely offer to call the police to have them explain the law."
There are many kinds of service dogs - not just service dogs for the blind - and they are ALL permitted in your place of business.